Bentleigh East VIC Australia 3165

©2017 BY FOCUS ON ELECTRICAL AND SECURITY SERVICES. PROUDLY CREATED WITH WIX.COM

TERMS AND CONDITIONS

These are the Terms and Conditions of Quotation and Sale (“Terms and Conditions”) of all products supplied by Focus On Electrical and Security Services.

 

Definitions

“Customer” means the person/s placing the order for works and/or products supplied by Focus On Electrical and Security Services. The customer agrees that they have the power to enter into this agreement and has obtained all necessary authorisations to allow them to do so.

“Focus On Electrical and Security Services” means the business that the customer is employing directly or indirectly via sub contractors to undertake agreed works.

“Quote” means any document containing a price for works, including but not limited to Tax Invoices, IT generated quotations or handwritten quotations.

“Works” means any services rendered, products delivered or any future or completed work done by Focus On Electrical and Security Services.

 

Terms and Conditions Agreement

(A) All work orders placed with Focus On Electrical and Security Services are subject to these Terms and Conditions. The customer has accepted and is immediately subject to these Terms and Conditions if the customer places an order for the product/s or services, signs any quote, pays the deposit, continues to provide instructions and/or accepts the product/s or works.

(B) Focus On Electrical and Security Services may, at any time, alter these Terms and Conditions and such altered Terms and Conditions shall apply after notification by Focus On Electrical and Security Services to the customer.

 

Pricing

(A) In the event of any error or omission in the quote, Focus On Electrical and Security Services reserves the right to change the contract sum of the quote. This applies even if the quote has been accepted by the customer. Prices quoted are subject to final costing assessment by Focus On Electrical and Security Services.

(B) Upon acceptance of the quote by the customer, Focus On Electrical and Security Services may require a deposit to be paid prior to the commencement of any works.

(C) The contract sum on the quote will only be valid for 30 days from the date of the quotation. Focus On Electrical and Security Services reserves the right to make any changes to the quote if the 30 days lapses.

(D) At the discretion Focus On Electrical and Security Services a portion of, or the full amount of the deposit may be non-refundable. The amount that is non-refundable is a true estimate of costs and expenses spent to date.

(E) Focus On Electrical and Security Services reserves the right to make any changes to the quotation if a variation is requested by the Customer. Focus On Electrical and Security Services may require the customer to sign a binding document authorising variations at the time which they are raised.

 

Terms of Payment

(A) The customer shall make payment according to the terms set by Focus On Electrical and Security Services to each individual customer. Focus On Electrical and Security Services reserve the right to vary payment terms.

(B) If the customer fails to make payment accordingly Focus On Electrical and Security Services shall be entitled to:

(i) Require the payment of cash upon delivery and at commencement of any further works;

(ii) Claim from the customer all costs relating to any action taken by Focus On Electrical and Security Services to recover money or goods due from the customer, including but not limited to any legal costs;

(iii) Cease any further works for the customer and terminate any agreement in relation to services and/or products that have not been provided or delivered;

(iv) Recover any goods already installed in relation to the agreed works.

 

Completion Time

Any date or time quoted for delivery and completion of the works is an estimate only. Focus On Electrical and Security Services shall endeavour to complete the works within the time frame stated to the customer, but failure to do so shall not confer any right of cancellation, termination or refusal of delivery on the customer’s part, or render Focus On Electrical and Security Services liable for any loss or damages directly or indirectly sustained by the customer as a result thereof.

 

Property and Risk

(A) All goods supplied remain the property of Focus On Electrical and Security Services until the customer has paid fully for their delivery, supply or installation.

(B) Until completion of payment the customer agrees that he/she shall be fully responsible for any loss or damage to the goods following delivery.

(C) Focus On Electrical and Security Services shall not be responsible for damage, faults or ineffectiveness of goods supplied by the customer. 

(D) Focus On Electrical and Security Services shall not be liable for any failure or delay in supply or delivery of the products or works where such failure or delay is wholly or partly due to any cause or circumstances outside of their control.

 

Products and Works

If any products and works specified within a quotation are unavailable at the time of the works being carried out, Focus On Electrical and Security Services may substitute a reasonable alternative.

 

Warranties

(A) Focus On Electrical and Security Services warrants that if a defect in any of the works carried out by Focus On Electrical and Security Services is reported within 12 months of the date of completion, then Focus On Electrical and Security Services will either replace or remedy the works subject to these Terms and Conditions.

(B) This warranty will not be applicable in any of the following:

(i) Defects or damage caused or partly caused through the failure of the customer to properly maintain any works, follow any instructions or guidelines provided by Focus On Electrical and Security Services, customer’s negligence or the use of any works for anything other than their intended purpose.

(ii) The customer continues to use any of the works after any defect becomes apparent.

(iii) If the works fail due to fair wear and tear, by accident or by act of God.

(C) The warranty shall cease and Focus On Electrical and Security Services shall in no circumstances be liable under the terms of the warranty if the works are repaired, altered or overhauled unlawfully by an inappropriately licensed professional.

(D) Focus On Electrical and Security Services may charge the customer for all reasonable costs incurred including labour, travelling and other out-of-pocket expenses incurred if the fault or defect is deemed to be outside this warranty.

(F) Any goods supplied by Focus On Electrical and Security Services that may become defective under normal working conditions and not as a result of poor workmanship shall be replaced as per that items standard warranty. Focus On Electrical and Security Services reserve the right to charge labour costs in respect of any works.

(G) Focus On Electrical and Security Services shall not be responsible for the warranty on goods supplied by the customer and will charge accordingly for any replacements supplied.

 

Acknowledgements

(A) It is the sole responsibility of the customer to check and confirm the order with Focus On Electrical and Security Services

(B) It is the responsibility of the customer to ensure that the works can be completed in a timely manner with safe and clear access to any site. Focus On Electrical and Security Services reserves the right to charge the customer for any additional costs incurred through interruption by the customer, a third party or by reasonable unforeseen circumstances.

(C) Focus On Electrical and Security Services reserve the right to terminate any agreement and refuse work in any unsafe or unsanitary areas or premises.

(D) Focus On Electrical and Security Services accepts no liability for the visual presentation or noise levels of installed products agreed with prior to installation.

(E) Focus On and Electrical Services collects personal information such as contact details, bank account details, insurance details and credit card details. The purpose of the collection of personal information is only for internal use.

Cancellations

If a customer cancels or alters any order or part order for any product at any time after Focus On Electrical and Security Services has received the order then Focus On Electrical and Security Services reserves the right to charge to the customer the cost of any product/s or materials already acquired for the order together with cost of labour expended to the date of such cancellation or alteration.